FAQ

Below are frequently asked questions, you may find the answer for yourself

1What is the maximum thickness of wood which is used ?

We use a maximum of 3 inches thick wood.

1Do you have ERP for SAP ?

Yes we made on the system on Google and operating it on the cloud.

1Do you have all the policies in place for your factory ?

Yes then task factory is working on intranet and we have policies for each and every process in place

1Do you make everything in a factory for you outsource from other factories ?

We make 97% of things in our factory and there are only a few processes like plating which we get it done outside our factory

1What are your minimum order quantities ?

You can mix A 20 FT CONTAINER WITH variety of Items but we prefer that we get minimum 10 pieces in each style

1Are you able to provide the wood traceability and the legality of wood ?

Yes we have proper traceability system in a factory and we only use wood from legal sources we can provide you all the documentation to prove the legality of wood and traceability.

1What are your payment terms ?

We work with 30% advance and rest on documents against payment

1What are the terms of the pricing ?

We mostly worked with FOB prices where we pay the freight charges to the port in India

1Which wood you mostly work with ?

we mostly work with Sheesham Acacia and Mango. we also work with imported wood like Pine and Oak.

1Which shipping port do you use in India ?

We mostly use Mundra Port which is around 900 km from a factory

1Which city are you located in ?

We are located in Jaipur which is in Rajasthan it is failure dry please to manufacture an ideal quality furniture

1Family oriented business ?

Yes this is a family oriented business the two brothers who are handling the show

1What is your lead time ?

We usually take 90 days for production of every order but we are planning to reduce OUR LEAD time TO 60 days FOR REPEAT ORDERS

1What is the moisture content which keep in the wood

We usually keep 8 to 10% moisture in the wood

1How many units do you have ?

At present we are working in two factories and we are planning to expand to another big factory with all the modern facilities due to constant support of our customers

1Current production capacity

We are able to produce 40 to 50 high cube containers in a factory.

1Why is this data collected?

The collection of your personal data is necessary for Laxmi Ideal Interiors in order to: Allow you to create and access a personal space on the laxmiexport .com site Answer your questions Taking into account and carrying out the commercial relationship: processing and monitoring your order, delivery, invoicing, after-sales service and carrying out a satisfaction survey Manage unpaid bills and disputes Fight against fraud Adapt the presentation of our site to your terminal (mobile, computer or tablet) Subject to your consent, this data also allows us to: Send you targeted commercial communications or not Be able to personalise the offers / products that might interest you based on your purchase history Determine your favourite store in order to keep you informed of its news / events To be able to produce commercial statistics or to measure the performance of deployed communications To be able to carry out analyses and marketing tools (eg: score, segmentation, etc.), Manage contests, surveys ... in which you participate Upload comments and content posted on social networks

1What personal data is collected and by what means?

Laxmi Ideal Interiors, as data controller, may process all or part of the following data: Name (and birth name) First name Phone number E-mail address Address Username Information relating to purchases and orders and the implementation of the guarantee Electronic identification data available on or from your computer (such as "cookies" or "IP addresses") Activity data on the www.laxmiexport.com site (type of pages visited, date of visit or actions carried out on the site such as placing an item in the basket) We collect and use your personal information in order to process your requests for information, your orders, and to provide you with quality service, and to simplify your access to our products and our services. Laxmi Ideal Interiors may collect data when: you browse our website you register on our website you register on our website to receive our newsletters and commercial communications you order on our website or in store or from our online sales advisers you participate in a competition, whether on our site or on a partner site you post content on one of our social media or that you agree that we reuse the content that you uploaded

1Who is responsible for processing personal data?

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing. The person responsible for processing personal data transmitted in particular when browsing the site, creating a customer account or placing an order is: Laxmi Ideal Interiors PA 012-004, Special Economy Zone, Mahindra World City, Jaipur (Raj.) INDIA

1Terms & Conditions

Concerned about the protection of the personal data of its customers and prospects, Laxmi Ideal Interiors undertakes to respect the provisions. As data controller, Laxmi Ideal Interiors INDIA undertakes to respect the confidentiality and security of your personal data, in accordance with this Personal Data Protection Policy. By using our Site, by creating a customer account or by placing an order, you declare that you unreservedly accept the terms of this Privacy Policy. Laxmi Ideal Interiors may freely modify this Personal Data Protection Policy. Any modification will take effect upon publication.